Effective Date: July 12, 2025
At Brenner Pools, we are committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you visit our website (brennerpools.com) or use our services.
1. Information We Collect
We collect personal information you provide directly, such as when you fill out a contact form, request a quote, or make a purchase. This may include:
- Your name
- Email address
- Phone number
- Mailing address
We may also collect information about your interactions with our website, such as pages visited and IP address, through cookies and other tracking technologies to enhance your experience.
2. How We Use Your Information
We use your information to:
- Provide pool services and respond to your inquiries
- Process payments (if applicable)
- Communicate about your orders or service requests, including via text message to keep you updated on your project(s)
- Improve our website and services
- Send promotional materials, with your consent
Text Messaging Notice: By providing your phone number through our contact form, you consent to receive text messages from Brenner Pools regarding your project(s) or service inquiries. We will not spam you, and you may opt out at any time by replying “STOP” to any message or contacting us directly.
3. Sharing Your Information
We do not sell your personal information. However, when you engage our services, we may share information with trusted partners, such as pool maintenance contractors or equipment suppliers, to fulfill your requests. This is done only to the extent necessary. Our partners are required to handle your information in accordance with this policy.
4. Data Security
We take reasonable measures to protect your information, including secure servers and encryption. However, no method of internet transmission or storage is completely secure, so we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies to improve your experience and analyze site usage. You can manage cookie preferences through your browser settings.
6. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. Contact us to exercise these rights.
7. Data Retention
We keep your information only as long as needed for the purposes outlined, unless required by law. Afterward, we securely delete or anonymize it.
8. Children’s Privacy
Our services are not directed at children under 13. If we learn we have collected such information, we will delete it.
9. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
10. Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted here with the new effective date.
11. Contact Us
For questions or to manage your information, email us via the contact form or call us. To opt out of text messages, reply “STOP” to any message or contact us directly.
By using our website and services, you agree to this privacy policy.